Our dynamic and advanced predictive dialer software program helps you handle irregular calls with the utmost accuracy. The software automatically switches the outbound call agents to inbound lines if the volume of phone calls increases over the time. And in such conditions, our predictive dialer system helps the professionals deal with the congestion. Now there is no need to get stuck with the time-consuming procedure—embrace our advanced predictive dialer software system. Here are key important aspects of our advanced software system
A preview dialer is a call dialing tool which provides agents all the information about their caller before call dialed. Call center agents have single screen in which they have all the useful information so that they can select best target leads. Preview dialer allows each record to be automatically delivered to agent based on their campaign setting or priority
No chance of drop calls
Using a Preview Dialer will help in dialing more calls and at that time no call will be dropped. Dialer helps you so that no leads will be lost and keep you energetic throughout your working hours.
No delay in connecting calls
This is the most important reason when people know that call is dialed by telemarketer as it takes more time to connect. By using Preview dialer we can connect calls more easily and too quick. It saves you from delay and so you can talk immediately.
By using Preview Dialer agent can save more time as dialer can connect calls immediately. The agent will be amazed by seeing that how much time he saved. They will be prepared by having all of the customer's knowledge.
Here is why you should embrace the software program in your call center for an increased productivity
When there are not as many inbound call agents as required in your contact center, then it becomes somehow challenging for them to keep up with the demand. But you can overcome the congestion easily by using the predictive dialer software in your call center. Once you install the software program, the agents will automatically move to either inbound or outbound calls. And once the congestion of phone calls is finished, they will be taken to their assigned calls automatically—and it is all done perfectly by our dynamic predictive dialer software. Smart tool to contain phone calls: Our dynamic predictive dialer software mechanism can help your call agents to identify whether the phone calls are on the customized suppression list. It is progressive and predictive dialing system that allows you to meet your business requirements. It is carefully balanced to enhance and to maximize the productivity of your call agents. And its capability to review the phone calls before either accepting or declining the calls is somehow highly appreciated. While the market is getting competitive day by day, you need to embark on the latest technology to meet the demand and call congestion in your call center.
Auto-Dialer Software, it is an outbound dialer software which is used to dial calls to the customers by the agents. Vert-Age Auto Dialer software is automatic dialer software used to dial calls automatically from the list of contacts which is provided by the agents and it is sometimes used a cloud for dialing a call.
Before dialing any call Dialer Provide customers information to the agents. Ahead of every call agents have all the information popup on their screen. This will save the agent’s time searching for information
Dropped too many calls are a little frustrating for the agents and it will waste the agent time. When a call is falling dialer will search for the next number in the list and dial call. The dialer will provide the customer information along with the number for the better result.
By providing the previous data to the agents, managers and the senior person will notice that who performs best. With this information, the call will transfer to agents which are able to solve the query.
Preview Dialer provides you one-click dialing so that you can dial successful calls and move on for dialing next call without any interruption. All the detailed information about customer will be provided on agent’s dashboard which helps him most. Managers also provide give them the option to create remainder and get call-back in time.