A Progressive dialer is a computer-based software that helps in connecting customers with an agent. A Progressive Dialer, unlike a predictive dialer which dials a call and then dials another call after the completion of first. It can automatically dial a number from the database without taking the permission of human agents. The number of calls that a progressive dialer dial is less than the calls that predictive dialer dial. As it dials the number only when the previous call finishes.
A Progressive Dialer is an automated call dialing system that can only connect agents to calls answered by live agents. It connects calls only when the agents are ready which helps in increasing contact rates and the decrease in abandoned call rates.
All the Agents have their goal which they have to achieve. By using our progressive dialer we can achieve these goals or may exceed these goals. By auto dialer software every agent can dial calls and make valuable connection which help in increasing the productivity.
Analyze and Improve
Every organization must need some improvement if they want to earn a profit. The best way to improve your outcome you need to find what you are doing wrong and what is the best solution for that.
Access your Leads
A progressive dialer is designed specially to work on the cloud which allows agents to access all its features from home. This facility can allow agents to work from office, city or anywhere they want
By using Progressive Dialer automatic dialer software we can connect more n more people and increases our contacts. Increasing contacts will help us in increasing more profit so that we can provide good outcomes for the company.
Progressive dialer provide agent facility to connect with the live customers it saves agents time. It provides benefit to agents as they waste less time in dialing and spent more time on talking with live person
Progressive dialer when connects with outbound dialer provide more benefits to agents. Both when combined will saves agent time and provide them much time so that they can solve user issues easily