Lead Management

A Lead Management is a process which captures the leads, help in tracking their activities & behavior, qualifying them, providing them constant attention to make them sales-ready, and at last passing them on to the sales team.


Lead Management is the important software for the most growing companies when they start receiving more inquiries & leads than it is too difficult to handle all the leads at a time. Agents failed in managing the leads and so organizations need to introduce Lead Management Software to easily maintain leads. The modern-day advanced Lead Management Software does much more than just managing the leads




Different stages in the lead management system

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Lead Capture Automation

Lead Capture Automation

Helps in capturing the leads automatically. Lead capture automation ensures that each lead should be fed in the system.

Lead Tracking

Lead Tracking

After lead capturing, lead tracking will start their work and track all the activities of the lead.

Lead Distribution

Lead Distribution

After lead capturing, leads are passed to the relevant salespeople. Again, it will take a long time if it is manually distributed.

Lead Management

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Here you should use an Software Program in your call center for an increased productivity

There are many ways by which agents can easily generate more leads. There are some apps which can get leads from social media when someone comments on our products or like our product. Good lead management product salespeople and other user records. One of the most important ways to track your lead is the use of Pipeline. The pipeline is used to turn the lead into a contract and a customer.




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Important points about lead management

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Select the appropriate tool which you need to access first how complex your sales process is. Access your leads according to your team ability.

  • Estimate your needs
  • Select the appropriate tool which you need to access first how complex your sales process is. Access your leads according to your team ability

  • Sourcing a leads.
  • There are many ways by which agents can easily generate more leads. There are some apps which can get leads from social media when someone comments on our products or like our product.

  • Email Integration
  • Integrated Email can sync your inbox with leads. It can save all the conversation with the customer and capture all the information.

  • Lead Qualification
  • Information about the particular lead is too important. Using lead quality and scoring we can identify leads and chase the best leads first

  • Tasks and Remainders
  • We can schedule task and set reminders so the agents can focus on the leads and no leads will be missed.

  • Alert Sales Team
  • The lead management software generates alert to the agents. Whenever their leads take an important action it will alert the agents.